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Returns FAQs HEADING_TITLE

Can I try your products and then return them?

We're sorry, but we cannot accept the return of opened merchandise.

I would like to return an item - where should I send it?

We accept the return of unopened merchandise in resalable condition (inner and outer shrinkwrap intact) within 15 days after purchase. Please note, however, that wholesale orders generally are non-returnable. If your return meets that criteria, please contact us to obtain our address for returns and a return merchandise authorization. You will need to pay to ship the returned merchandise back to us and we recommend that you use a method to includes confirmation of delivery - we will issue a refund after receipt and inspection of the merchandise (inbound and outbound shipping costs are not refunded).

How do I contact you?

Please contact us via e-mail by clicking on the Contact Us link at the bottom of this website. We keep records of all communications with our customers and accordingly ask that you only contact us via e-mail; this helps ensure first class customer service.

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